WHAT SIZES ARE YOUR T-SHIRTS FOR ADULTS?

  • Our t-shirts for adults are unisex, medium fit. We have sizes available from 2XS to 5XL (see below for measurements).
  • Set-in sleeve
  • 1x1 rib at neck collar
  • Inside back neck tape in self fabric
  • Sleeve hem and bottom hem with wide double needle topstitch

All sizes are in centimetres. 

WHAT SIZES ARE YOUR T-SHIRTS FOR CHILDREN?

  • Our t-shirts for children are unisex, medium fit. We have sizes available from 3-4 to 12-14 (see below for measurements).
  • Set-in sleeve
  • 1x1 rib at neck collar
  • Inside back neck tape in self fabric
  • Sleeve hem and bottom hem with wide double needle topstitch

WHAT SIZES ARE YOUR T-SHIRTS FOR CHILDREN?

All sizes are in centimetres. 

CAN I EXCHANGE MY T-SHIRT IF I NEED A DIFFERENT SIZE?

Yes, but only for a different size of the same t-shirt design. Therefore, please read the sizing carefully and double check any measurements you are unsure about prior to ordering. 


Please note the following:


  • The cost of return postage for the exchange is the responsibility of the customer. We recommend using a Signed For, recorded postal service as we are not liable for any items that go missing en route back to us. 
  • We only keep a small stock of each size. If your new size not in stock at the time of exchange, it may take up to two weeks to send a different size out to you. 
  • All exchanges must be requested within 14 days of purchase.
  • Returned t-shirts must be unwashed, unworn and in perfect, resale condition with the all tags still attached - any soiled goods (including make-up stains, cat hair, smelling of smoke etc), or items with tags removed will be rejected and the goods will be returned to you at your cost.
  • If you order multiple sizes of one t-shirt design, with the intention of returning those which do not fit, it is your responsibility to pay return postage and you will only be offered a credit note to the value of the returned t-shirts. 
  • As a small business, it costs us a considerable amount to process every returned item. We therefore retain the right to reject and refund any orders placed by any customers we believe to be abusing our returns policy.
  • Do not return any items to us without contacting us first. Please email us at sayhello@livespiffy.co.uk with your order number and details of your request. Please wait for our approval before returning anything. 

CAN I RETURN MY T-SHIRT?

We can only offer exchanges for a different size or credit note, unless the t-shirt is faulty in which case a full refund will be given. Please note, our t-shirts go through a rigorous quality control process prior to dispatch and any faults are highly unlikely. 


Please see the section above for detailed terms and conditions regarding exchanges. 

WHAT ARE YOUR T-SHIRTS MADE FROM?

Our t-shirts are supplied by a UK based company who are committed to using only the best raw materials, grown or produced in ways that do not harm people, animals or the environment. They exclusively use 100% GOTS certified organic cotton from India, recycled polyester from China and other sustainable materials such as Modal®. They have also been certified as a Fair Wear Foundation Leader to ensure responsible production and have also been ranked among the top 16 leading brands in sourcing sustainable materials by the Textile Exchange. 

ARE YOUR T-SHIRTS VEGAN AND CRUELTY FREE?

Yes. Our t-shirts are printed in the UK using vegan friendly ink. The water-based NeoPigment™ inks are absolutely free of heavy metals, formaldehyde and Alkylphenol Ethoxylates (APE), making them non-hazardous, non-toxic and biodegradable. As part of the waterless printing system, the biodegradable ink and energy saving process, we can ensure our t-shirts are printed in an eco-friendly way. 

HOW LONG SHOULD I EXPECT MY T-SHIRT TO LAST?

We advise all customers to wash their t-shirts at 30 degrees and do not iron directly onto the print. This should ensure the t-shirt lasts as long as possible. Each design is printed directly onto the t-shirt so is more resistant to cracking and peeling compared to normal screen printed t-shirts. 

WHAT ARE YOUR WASHING AND CARE INSTRUCTIONS?

Wash similar colours together, do not iron on print, wash and iron inside out. Wash at 30℃, iron at 110℃. Do not tumble dry. 

WHAT DO I DO IF MY T-SHIRT HAS A FAULT?

Sorry! Occasionally there may be a fault on an item that our usual quality control checks have missed. 


If so, please email at sayhello@livespiffy.co.uk within 28 days of purchase, with your order number, a clear photograph of the fault, and details of the problem.


No faults can be processed outside this 28 day period. Claims beyond 28 days, or if the item has been washed, will be considered general wear and tear.


Please note: we cannot receive back any faulty returns that have not been pre-approved by us, so you must contact us first, with photos, for an approval code.